MULTAN:Federal Ombudsman’s Coordinator for South Punjab and Multan Regional Head Dr Muhammad Zahid Malik resolved 34 public complaints on the spot during a visit to Alipur under the ‘Justice at Doorstep’ programme, providing relief exceeding Rs2 million to power consumers.
Dr Zahid Malik held an open court at the Mepco complex in Alipur where he heard complaints against maladministration by federal government departments. In the presence of Mepco XEN Sanaullah Zafar and Revenue Officer Shafqat Nadeem, revised electricity bills were issued after complaints were examined.
He directed the restoration of more than eight electricity connections and ordered the relevant officials to address public grievances without delay. Officials informed him that relief worth over Rs1.5 million had already been provided in compliance with the Federal Ombudsman’s directions.
Local residents appreciated the prompt resolution of their complaints and praised the Federal Ombudsman’s initiative to provide speedy and accessible justice at their doorstep.