FAISALABAD:A member of the preliminary survey team for JICA’s Water Improvement Project, Ms Makiko Azuma, visited the Water and Sanitation Agency (WASA) head office here on Wednesday.
She went to the One Window Desk and Customer Relations Center (CRC).
Deputy Director CRC, Muhammad Amin Dogar briefed regarding the complaints registered on WASA portal, solution and services provided at the ‘One-Window’ desk.
He explained that the ‘One-Window’ center is providing services such as rectification of utility bills, installment, redressal of public grievances, and pension-related matters under one roof.
Ms Makiko Azuma commended the services provided at the Customer Relations Center and the ‘One-Window’ desk.