PESHAWAR:The Right to Public Services Commission (RTS), Khyber Pakhtunkhwa on Wednesday organized a consultative workshop at the Planning and Development Department with Vice Chancellors and representatives of public and private universities across the province.
The objective of the workshop was to deliberate on the identification, formal notification and timely delivery of public services provided by universities, with a view to exploring the inclusion of relevant services under the Right to Public Services Act, 2014.
Chief Commissioner RTS, Muhammad Ali Shahzada, welcomed the participants and briefed them on the key provisions of the RTS Act, the objectives and mandate of the Commission and its future goals.
He emphasized that bringing university services within the RTS framework would facilitate students and the general public, promote transparency and accountability, and help ensure the timely delivery of services.
On the occasion, the Special Secretary, Higher Education Department, appreciated the Commission’s initiative and assured the department’s full support in taking it forward. He also highlighted the importance of effective coordination and mutual cooperation among the relevant institutions to achieve the intended objectives.
Commissioner RTS, Shaukat Ali Yusufzai, responded to the questions and concerns raised by the participants and explained the process of identifying and notifying university services, as well as establishing clear timelines for their delivery. The participants exchanged views on various aspects of the initiative and shared their suggestions.
The workshop marks an important step towards strengthening cooperation between the RTS Commission and higher education institutions in Khyber Pakhtunkhwa. The initiative aims at facilitating students and citizens in accessing relevant university services and promote their transparent and timely delivery in accordance with the applicable legal framework.
The RTS Commission reaffirmed its commitment to continuing efforts to improve public service delivery, strengthen institutional accountability, promote transparency and raise public awareness throughout Khyber Pakhtunkhwa.