BAHAWALPUR:Deputy Commissioner Bahawalpur Syed Hasan Raza visited the Water and Sanitation Agency (WASA) office to review the agency’s overall performance, administrative affairs, and billing system.
During the visit, WASA Deputy Managing Director Muhammad Farooq Siddiq briefed the deputy commissioner on the agency’s performance, consumer billing procedures, and various categories of sewerage and water supply connections.
According to the briefing, WASA Bahawalpur has a total of 76,462 connections, including domestic and commercial sewerage and water supply connections. The agency has 69,412 domestic sewerage connections and 3,667 domestic water supply connections. Among commercial consumers, there are 3,340 sewerage connections and 25 water supply connections.
The commercial connections include 1,049 Commercial A-1 and 1,033 Commercial A connections. Overall, the agency has 72,696 sewerage connections and 3,692 water supply connections.
The deputy commissioner directed WASA officials to improve the agency’s performance further to ensure the provision of quality sewerage and water supply services to residents. He stressed the need for the prompt resolution of sewerage problems, drainage complaints and issues related to water supply to provide relief to citizens. Syed Hasan Raza also emphasized the transparent and efficient utilization of financial resources, improvement of the revenue recovery system and regular monitoring of administrative affairs.
He directed the officials to take effective measures to address consumer complaints and improve the billing system to enhance the agency’s overall efficiency. During the visit, the deputy commissioner also heard complaints from consumers at the WASA office and assured them that the agency would take the necessary measures to resolve them promptly.