Lahore: Deputy Commissioner Lahore Muhammad Ali Ijaz on Wednesday held an open court at the Land Record Centre, where he personally heard complex complaints related to land ownership, property disputes and revenue matters. Additional Deputy Commissioner (Revenue) Karim Dad Chughtai, Metropolitan Corporation Lahore (MCL) Chief Officer Shahid Abbas Kathia, Assistant Commissioner Shalimar Muhammad Amir Butt and Assistant Commissioner Wagah Zeeshan Manzoor were also present during the open court proceedings.
The Deputy Commissioner interacted directly with citizens, listened to their grievances and issued on-the-spot directions to the relevant officers for prompt resolution of their cases. He said the district administration was removing procedural hurdles in the revenue system to ensure that citizens receive direct and effective justice. DC Muhammad Ali Ijaz directed the revenue authorities to dispose of all pending land record complaints immediately on merit and instructed Assistant Commissioners to personally verify the resolution of every public complaint. He also stressed that complete transparency and merit must be maintained in the processes of property transfer (Intiqal) and inheritance-based property distribution.
The Deputy Commissioner further directed officials to ensure the digitalisation of land records for verified proof of ownership, saying the initiative would enhance transparency, improve service delivery and minimise the chances of disputes and fraud. He said all public complaints would be resolved strictly on merit without unnecessary delay, adding that the administration was committed to eliminating barriers between government offices and the public. He observed that regular open courts would strengthen direct accountability within the revenue departments and reiterated that the district administration would adopt a zero-tolerance policy towards any form of departmental negligence in public service.