Peshawar: Provincial Minister for Revenue and Estate Tariq Mahmood Aryani here Saturday chaired second policy meeting of Khyber Pakhtunkhwa Revenue Revenue and Estate Department.
The meeting was also attended by Member of National Assembly, Muhammad Atif Khan, , Member National Assembly Arbab Sher Ali, Senior Member Board of Revenue Zahir Shah Khan, digitalization expert Khalid Saeed, Director Land Records Yasir Hassan and other senior officials from Revenue Department and Board of Revenue.
The participants conducted a detailed review of the implementation of decisions taken during the previous policy meeting. The Revenue Working Group was briefed on progress made so far, while several important decisions were taken to accelerate revenue reforms and make public services more efficient, transparent and citizen-friendly.
Meeting decided that show cause notices would be issued to officials responsible for unnecessary delays or negligence in matters such as mutation of property, issuance of land records (Fard) and correction of names at Board of Revenue service delivery centers.
Meeting also directed the immediate resolution of the longstanding issue of Khana Kasht across the province. It was decided that separate counters would be established at all service delivery centers to handle matters related to Khana Kasht ensuring timely and convenient services for citizens.
To ensure the prompt resolution of public complaints and strengthen the monitoring of revenue services, the meeting approved the establishment of an complaints call centre that would be directly linked to the Revenue Dashboard and will collect feedback from citizens to help improve service delivery.
The meeting approved the early province wide implementation of e-Registry system to prevent duplicate and fraudulent mutations by ensuring that only land registered in the name of the relevant owner can be transferred.
Participants also decided to carry out Geographic Information System (GIS) mapping of government-owned land throughout the province and introduce an encroachment alert system.
To provide greater convenience to the public, the meeting approved the outsourcing and online provision of the land record issuance system. Under the proposed arrangement, citizens will be able to obtain land records through NADRA e-Sahulat centers, Revenue Dashboard and relevant Patwar offices.
The meeting further decided to digitally transform at least one district on a pilot basis and designate it as a ‘Model Digital District. ‘ All revenue records in the selected district will be maintained and made accessible through a modern digital system.
Moreover, directions were issued for the early completion of Computerized Land Record Management Integration System. The meeting was informed that once implemented, the system would fully computerize all stages of revenue administration. It would also enable overseas Pakistanis to legally complete the purchase, sale and transfer of their properties in Khyber Pakhtunkhwa from anywhere in the world.
Provincial Minister for Revenue and Estate Tariq Mahmood Aryani directed Senior Member Board of Revenue Zahir Shah Khan to immediately obtain comprehensive reports from all deputy commissioners regarding the facilities available and challenges faced at service delivery centers across the province.