New hajj policy brings advanced digital system for secure payments, complaints and pilgrim services: Minister Yousaf

Islamabad


Islamabad: Federal Minister for Religious Affairs Sardar Muhammad Yousaf on Friday said the Hajj Policy and Plan 2027-2030 will transform the Hajj system into a state-of-the-art digital framework, covering online complaints, secure payments and improved pilgrim services, while maintaining the first-come, first-served application policy.



Speaking exclusively to local media outlook, Minister for religious credited the present government for introducing Pakistan’s first comprehensive digital Hajj system and a new long-term hajj policy, describing the initiative as a historic step towards bringing greater transparency, efficiency and convenience for pilgrims.



The minister said the state-of-the-art digital framework will transform the Hajj process by providing secure data protection, easy payment facilities and an efficient complaint management system.



He added that the new system will make services more accessible and ensure a smoother experience for pilgrims.



Sardar Muhammad Yousaf said the Hajj application process will continue under the first-come, first-served policy, ensuring a transparent and fair mechanism for applicants.



He said the new policy also includes short and long Hajj packages ranging from three to six years to provide better planning and flexibility for pilgrims.



The minister also appreciated the efforts of the Saudi Arabian government for continuously improving Hajj arrangements and providing world-class facilities to pilgrims from across the globe.



Yousaf said Saudi Arabia’s modern infrastructure, advanced management system and commitment to pilgrims’ comfort have played a vital role in making Hajj operations more efficient.



He said the cooperation between Pakistan and Saudi Arabia, along with Pakistan’s new digital initiatives will further enhance the overall Hajj experience and strengthen facilities for Pakistani pilgrims.



Concluding his remarks, Sardar Muhammad Yousaf said that pilgrims will be able to register for Hajj for any year up to 2030. He added that a priority waiting list will be prepared for registered applicants, ensuring an organized and transparent process for future Hajj arrangements.



Minister added the initiative will provide pilgrims with greater planning flexibility and a more convenient Hajj registration experience.