Chiniot: District Police Officer (DPO) Dr. Naveed Atif on Tuesday reiterated the Punjab government’s commitment to improving public service delivery, saying citizens’ grievances would be addressed promptly under the open-door policy envisioned by Chief Minister Maryam Nawaz Sharif.
During a public hearing at the DPO Office, Dr. Atif met complainants, listened to their concerns, and directed relevant officers to process applications without delay and ensure responses within the prescribed timeframe. He also instructed the Police Complaint Cell to closely monitor pending cases and submit follow-up reports.
Addressing the gathering, the DPO said the district police had introduced modern technology across all police stations to improve services and ensure that citizens’ issues were resolved on a priority basis. He directed field officers to treat members of the public with courtesy, resolve their complaints efficiently, and avoid unnecessary delays.
Dr. Atif warned that negligence or mistreatment of citizens at police offices or stations would not be tolerated. He encouraged residents whose complaints remain unresolved at the police station level to approach his office directly without hesitation. To further facilitate the public, he said a dedicated WhatsApp complaint service (0370-4022020) had been launched, enabling citizens to submit complaints from their homes. He also urged the public to cooperate with law enforcement by reporting criminal activity, saying community support was essential for effective crime prevention and bringing offenders to justice.
